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Complete IT Support With Omniis IT and Digitec

Digitec has formed a partnership with Omniis IT bringing complete IT Support to all your hardware and software including support for 1stSelectPro.

With our Telephone Support Option, you can have an IT team supplied by Omniis available by 9am-5pm Monday - Friday phone to resolve your 1stSelect Issues.  Additionally, you can choose for Omniis to support all your hardware & software problems.

Support is performed remotely since work done in your office disrupts your business whereas work done remotely does not.

Working remotely allows Omniis to start work on a problem within seconds of it being identified and allows all of the resources at available to Omniis to resolve your problem.

Omniis has developed a robust helpdesk methodology the benefits of which include:

Lower incident volumes
Reduced resolution cycle time
Increased first call resolution
Reduced business interruption of support
Self-Service for end users
Improved data analysis

For more information about Support Services, please email sales@digitec.co.uk.

 

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